Naturally we like helping people. But we intentionally chose to work in reproductive medicine because we came to profoundly understand the importance of this work. We love and admire families and we want everyone who wants a child to have a child. This is our passion.
This is an extraordinary time in the field of reproductive medicine. Today we are able to offer more help to our patients than ever before as technology advances at a rapid pace. Our physician owned practice is committed to lead for our patients and community. We strive to not just keep up, but to stay ahead.
We have worked with, and been patients at, 5 fertility clinics and this clinic is far and above the best experience we have had. Kind, talented, flexible staff. We don't feel like a number. Wish we had started out with you.
It was especially important to me that I was able to talk with both my doctor and the embryologist before and during our cycle. Every person I met with made me feel like I was the most important patient they had. IVF statistics are a good measure of success, but they are not everything. It is hard to measure the warmth of the feeling I got from the staff at PNWF at each visit to the clinic.
My partner and I went to PNWF because of the positive stance they take on assisting the LGBT community build families. Our primary provider is wonderful. From the get-go, the doctor made us feel comfortable, she took the time to answer all of our questions, and it felt like we were friends talking about fertility treatment, not numbers on a chart. Our doctor, over the course of our treatment, really got to know our personalities too, which was great. I prefer scientific explanations and my partner prefers brief, "give me the short version" explanations. I mention this because the fact that she got to know us in that way really made us feel like she cared about us personally as well as the outcome of our treatment and our family.
I also appreciated the extremely efficient way that this clinic functions. I'm sure we've all experienced the long process of seeing a provider and then being told to get blood drawn and having to walk to a lab, draw a number and wait. What seems relatively simple can take over an hour. But, at PNWF, everything is in-house, and the communication between staff is excellent. I never waited long. If a nurse or doctor was a bit behind, my blood was drawn first. If blood-draw had a few patients ahead of me, I saw the nurse or doctor first. Or, at times, the financial coordinator. Everything at this clinic ran like a well-oiled machine.
I loved the model of direct communication into our nurse as well. Our nurse was with us every step of the way and even followed up with us during our pregnancy. She was extremely responsive and caring, another great aspect of our overall care.
We're the proud parents of a wonderful, perfect little boy now and we could not have done this without PNWF. I would highly recommend the clinic to anybody looking for a professional, caring place to build their family.
We have learned that what patients in the Northwest really want is personalized care. They don’t want to be just a number in a crowded waiting room next in line to see a physician they don't know and will only see once or twice. So we decided years ago to commit to providing unparalleled, individualized care in Seattle. And today we can't imagine doing it any other way.